Process Coordinator

Job Summary

We are seeking a detail-oriented and proactive Process Coordinator to oversee and streamline operational processes within the organization. The ideal candidate will ensure smooth workflow execution, maintain process compliance, and support cross-functional teams to improve efficiency and productivity.

• Key Responsibilities
• Coordinate and monitor daily operational processes.
• Ensure all procedures are followed according to company standards.
• Identify process gaps and recommend improvements.
• Collaborate with internal teams (Operations, HR, Finance, etc.).
• Maintain process documentation and SOPs.
• Track KPIs and prepare regular performance reports.
• Support audits and compliance requirements.
• Handle escalations and resolve operational issues.
• Assist in training team members on updated processes.

Required Skills & Qualifications

• Bachelors degree in Business Administration or related field.
• 14 years of experience in process coordination or operations.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in tools such as Microsoft Excel and workflow/project management software.
• Analytical mindset with attention to detail.
• Ability to work independently in an onsite environment.

Preferred Qualifications

• Experience with ERP/CRM systems.
• Knowledge of process improvement methodologies (Lean, Six Sigma)..
• Key Competencies
• Problem-solving
• Time management
• Stakeholder coordination
• Documentation & reporting
• Process improvement
• Skills: operations,process improvement,workflow,communication,skills