Posted: 1 month ago
5-10 years
Mumbai, India
IT / Software Development & Related
work from office
Full Time
Closes 23 Nov 2026
Posted: 1 month ago
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Job Description
Senior L2 Network Engineer
Location: Andheri, Mumbai, India
Work Model: Hybrid – 3 to 4 days per week from office
Role Overview
Our client is looking for a highly experienced Senior L2 Network Engineer to join its global Digital & IT team in India.
The engineer will be responsible for operating and supporting a large-scale global WAN environment spanning 5,000+ sites worldwide. The role requires an autonomous professional who can work closely with global telecom operators, including major providers such as NTT, as well as international network and IT teams.
The ideal candidate should have strong hands-on experience in WAN operations, Cisco networking, incident/problem management, telecom operator coordination, and enterprise network support.
Mandatory Requirements
Candidates must meet both of the following criteria:
- 12+ years of relevant Network Engineering experience
- Experience working with a large global telecom operator or a large global telecom/enterprise network environment, such as NTT or similar organizations
Key Responsibilities
- Provide senior Level 2 operational support for the organization's global WAN infrastructure.
- Monitor, troubleshoot, and resolve WAN connectivity incidents and problems.
- Perform hands-on configuration and troubleshooting of Cisco routers and network infrastructure.
- Manage WAN access incidents and coordinate resolution with global telecom operators.
- Work closely with international telecom providers such as NTT and other network service providers.
- Support backbone network operations and network monitoring activities.
- Manage WAN changes, network modifications, and new site deployments.
- Coordinate with global IT, network, telecom, and service-provider teams for incident and change resolution.
- Ensure network availability, stability, security, and operational compliance.
- Participate in problem management and root-cause analysis for recurring network issues.
- Follow established network operational processes, controls, and security requirements.
- Contribute to continuous improvement of WAN operations and support processes.
Nice-to-Have Skills
- Experience working with global telecom operators such as NTT, Orange, or Bouygues.
- Experience in large multinational, industrial, or global corporate environments.
- Experience with Network Control Centers (NCC) or similar network operations environments.
- Strong track record in network/process improvement initiatives.
- Knowledge of network compliance frameworks, permanent controls, and operational governance.
- Experience working across international teams and multiple time zones.
Skills
NetworkingComplianceProcess ImprovementTeamsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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