Financial Advisor

:

We are hiring candidates for multiple openings across Banking, Mutual Funds, Insurance and Financial Services processes.

Roles & Responsibilities:

• Handle inbound and outbound customer calls for banking, mutual fund and insurance processes.
• Assist customers with their queries related to financial products and services.
• Promote and explain relevant financial products and services to prospective customers.
• Handle customer inquiries, provide accurate information and ensure customer satisfaction.
• Maintain professional communication and follow company-defined quality standards.
• Achieve assigned sales and customer service targets, wherever applicable.
• Maintain proper records of customer interactions and follow-up activities.

Eligibility Criteria:

• Qualification: HSC / Graduate (depending on the process).
• Experience: Freshers and experienced candidates can apply, depending on the process.
• BPO experience in Customer Service, Sales, Banking, Insurance or Financial Services preferred.
• Good verbal communication skills in English and Hindi.
• Candidates with NISM 5A certification preferred/required for Mutual Fund processes.

Work Details:

• Work Location: Navi Mumbai, Bangalore.
• Shift: Day shifts (process-specific timings).
• Weekly Off: Sunday / Rotational (depending on the process).
• Joining: Immediate joiners preferred.

Additional Benefits:

• Company-sponsored first attempt fee of 1,500 for NISM certification.
• Eligible NISM 5A-certified candidates can receive a joining incentive of 10,000, subject to applicable terms and conditions.

Interested candidates can share their updated resumes for further evaluation and interview scheduling.