Customer Support

• We are hiring for the Customer Support Executive Kudlu Gate, Bangalore.
• Work Location: Kudlu Gate, Bangalore
• Eligibility Criteria:
• Qualification: Any Graduate/Undergraduate
• Freshers are eligible to apply.
• Good communication skills in Hindi and English.
• Immediate joiners preferred.
• Working Details:
• Rotational shifts 
• Rotational week-offs
• Work from Office
• Important Notes:
• Candidates must be available to join immediately.
• Key Responsibilities

• Handle customer complaints and escalations professionally.
• Understand customer concerns and provide appropriate solutions.
• Coordinate with internal teams for resolving customer issues.
• Handle dissatisfied and irate customers with patience.
• Ensure timely resolution of complaints within defined TAT.
• Maintain records of customer complaints and resolutions.
• Follow company policies and quality guidelines.
• Ensure a positive customer experience and customer satisfaction.

Required Skills

• Excellent communication skills (verbal and written).
• Good listening and problem-solving skills.
• Customer-handling and interpersonal skills.
• Ability to remain calm under pressure.
• Basic computer knowledge and MS Office skills.
• Positive attitude and willingness to learn.
• Good coordination and follow-up skills.

Interested candidates, please share your updated resume to proceed with the screening process.