Security Manager

Role & responsibilities

Willing to travel all locations in Tamil Nadu

• Patrol and Monitor: Conduct regular patrols of all hospital premises, including patient care areas, parking lots, and clinics, to deter criminal activity and identify safety hazards.
• Access Control: Regulate and monitor entry and exit points, verify credentials, issue visitor passes, and maintain accurate records to prevent unauthorized access to sensitive or restricted areas.
• Respond to Incidents: Act as a first responder to security incidents, medical emergencies, and disturbances. Coordinate with emergency services and hospital staff as part of the emergency preparedness plan.
• De-escalation: Use verbal de-escalation techniques to manage and resolve conflicts or aggressive behavior from agitated individuals, whether patients or visitors.
• Reporting: Document all observations, incidents, and actions in detailed and accurate reports for management, legal, and regulatory purposes.
• Enforce Policies: Ensure compliance with all hospital security and safety protocols, as well as patient privacy regulations like HIPAA.
• Customer Service: Provide professional and courteous assistance, offering guidance and directions to patients and visitors to create a supportive and reassuring environment.
• Asset Protection: Vigilantly monitor against theft and vandalism of valuable hospital equipment, supplies, and property.

Qualifications:

• Experience: Proven experience as a Security Officer, preferably in a healthcare or public-facing environment. Prior experience in law enforcement or the military is a plus.