Soft Service Trainer, House Keeping Trainer

Role & responsibilities

Willing to travel all location in Tamil Nadu

Training delivery

• Conduct induction programs: Orient all new hires on the hospital's vision, mission, and values, as well as essential NABH principles, including infection control, patient rights, and safety codes.
• Deliver specialized training: Provide targeted, role-specific training sessions on clinical and non-clinical procedures and protocols for various departments.
• Lead mock drills: Conduct mock disaster drills and practice emergency codes (e.g., Code Red, Code Blue) to ensure staff preparedness.
• Impart technical knowledge: Ensure staff are trained on new technologies, equipment, and medical advancements as they are introduced.

Evaluation and compliance monitoring

• Assess competency: Administer and evaluate tests and assessments to measure trainee knowledge and skill acquisition. Arrange for re-training for any employees who do not meet competency standards.
• Track training records: Maintain detailed records of all training sessions, including attendance sheets, reports, and evaluation results, as mandated by NABH standards.
• Perform audits: Conduct regular audits and hospital rounds to observe on-the-job performance and ensure ongoing compliance with standards.
• Generate reports: Prepare regular reports detailing training progress and evaluation results for senior management.

Documentation and policy

• Oversee documentation: Manage all training-related documents, ensuring they are maintained and recorded as per NABH standards. This includes content updates and filing.
• Align with policies: Assist departments in designing and updating SOPs, ensuring they adhere to NABH standards for patient rights, safety, and infection control