Quality Kiosk Technologies - Delivery Manager

Role Overview:

We are looking for an experienced Delivery Manager with a strong background in Banking, Core Banking, Payments, and Micro Finance. The ideal candidate should have a deep understanding of the Indian Banking IT landscape, strong expertise in test management, and proven experience managing multiple stakeholders and delivery activities. The role requires a proactive professional who can drive testing and delivery initiatives, manage stakeholders effectively, and ensure continuity of resources for long-term engagements.

Key Responsibilities:

• Manage end-to-end delivery activities for banking technology and testing engagements.
• Apply strong Test Management concepts and practices across projects.
• Lead and oversee testing activities for Core Banking, Payments, and Micro Finance applications.
• Understand and align delivery activities with the Indian Banking IT landscape.
• Manage multiple stakeholders across client and internal teams.
• Drive defect management using JIRA and ensure timely tracking and resolution.
• Create and maintain testing matrices to monitor testing coverage and progress.
• Track project deliverables, timelines, risks, dependencies, and quality metrics.
• Work closely with testing and delivery teams to ensure successful execution.
• Facilitate communication between business, technology, QA, and client stakeholders.
• Support Agile delivery methodologies and ensure adherence to defined processes.
• Demonstrate strong ownership and proactiveness in identifying and resolving delivery challenges.
• Ensure resource continuity and stability for long-term client engagements.
• Travel to other client locations as required.

Required Skills & Experience:

• 10-12 years of overall experience in Delivery / Testing / Banking technology.
• Strong understanding of the Indian Banking IT landscape.
• 10+ years of testing experience with strong Test Management expertise.
• 5-7 years of experience in Core Banking, Payments, and Micro Finance.
• 4-6 years of stakeholder management experience.
• 2-3 years of hands-on experience with JIRA Defect Management.
• Experience in testing matrix creation and management.
• 3-4 years of Agile experience.
• Strong communication and articulation skills.
• High level of proactiveness, ownership, and problem-solving ability.