QualityKiosk Technologies - Key Account Manager/Director - SaaS Sales - Banking Sector

Description:

About the Role

Are you ready to lead strategic partnerships with some of Indias most innovative and valuable banks? QualityKiosk Technologies is seeking a dynamic Enterprise Account Director to spearhead growth in our BFSI portfolio.

• This is not just a roleits an opportunity to shape the future of digital transformation for marquee clients while driving exponential business growth.
• You will own relationships that already generate USD 5 Million annually, with a bold mandate to double revenues to USD 10 Million in the next two years.
• Your playground? Cutting-edge solutions in DevOps, RPA, Data Science, and Customer Experience Managementthe pillars of next-gen banking.
• What Makes This Role Exciting?
• Strategic Impact: Be the trusted advisor to CXOs and senior stakeholders of leading banks.
• Growth Leadership: Drive multi-million-dollar revenue expansion and long-term contracts.
• Innovation at Scale: Co-create solutions that redefine customer experience and operational excellence.
• Mentorship & Influence: Lead, coach, and inspire account managers to deliver exceptional outcomes.

Key Responsibilities:

• Own the Relationship: Build deep, consultative partnerships with client leadership teams.
• Drive Growth: Set and achieve ambitious revenue, GP, and OM targets through strategic account planning.
• Lead with Vision: Prepare and execute long-term account strategies aligned with client goals.
• Innovate & Co-Create: Identify unsaid needs, conceptualize solutions, and deliver measurable business value.
• Mentor & Motivate: Guide account managers to adopt best practices and exceed performance KPIs.
• Ensure Excellence: Maintain a green Customer Satisfaction Index (CSI) through proactive engagement and course correction.

What Were Looking For:

Experience: 12+ years in Strategic Account Management, with at least 5 years in a leadership role.

Education: MBA or equivalent, plus B/B.Tech background preferred.

Skills:

• Exceptional relationship-building and consultative selling skills.
• Strong leadership and organizational abilities.
• Proven track record of driving revenue growth and managing large BFSI accounts.
• Ability to collaborate across teams and influence senior stakeholders