Telesales Specialist

Company Description

QUARKS AUTOMATION AND ROBOTICS, based in Chennai, Tamil Nadu, specializes in engineering, consulting, manufacturing, and integrating automated production systems. We are a dynamic company driven by a team of enthusiastic professionals focused on innovation and development. Operating with the latest technology and a dedicated R&D team, we strive to provide customized solutions that ensure the success of our clients. Our core philosophy is that our success is directly linked to the success of our clients.

Role Description

This is a full-time, on-site role for a Telesales Specialist, based in Chennai. The Telesales Specialist will be responsible for reaching out to potential clients, presenting our automation solutions, and closing sales opportunities. Key responsibilities include making outbound calls, addressing customer queries, providing exceptional customer service, and achieving sales targets. The role also involves maintaining customer databases, offering product training to clients when needed, and contributing to continuous process improvement.

Qualifications

• Proficiency in Customer Service and Customer Support to provide a positive client experience and resolve queries efficiently.
• Strong Communication and interpersonal skills to effectively convey value propositions and build relationships with customers.
• Proven Sales experience and the ability to meet or exceed sales targets.
• Capability to deliver product Training and demonstrations to clients to enhance product understanding.
• Excellent organizational and time-management skills to manage client interactions and follow up on leads effectively.
• Proficiency in using CRM software and other sales tools is an advantage.
• Bachelors degree in Business, Marketing, or a relevant field is preferred.
• Previous experience in the automation or robotics industry is a plus but not mandatory.