Posted: 12 hours ago
0-4 years
Gurugram, Delhi / NCR
Operations Maintenance & Support
work from office
Full Time
Closes 11 Jan 2027
Posted: 12 hours ago
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Job Description
Job Details
Customer Support Executive (Voice Process)
- Working Hours: 9 Hours (Including Breaks)
- Working Days: 5.5 days
- Location: Gurugram
- Week Off: Rotational Off
- Shift Timing: Day shift
Key Responsibilities:
- Handle inbound & outbound calls
- Understand customer queries and provide accurate solutions
- Maintain call quality and follow scripts/process guidelines
- Update customer details in CRM
- Coordinate with internal teams for issue resolution
Eligibility Criteria:
- 0 - 6 Months experience in any Voice / BPO / Customer Support (Freshers with good English can also apply)
- Excellent English communication skills (verbal)
- Graduate (Any stream)
- Good listening & problem-solving skills
Salary
27K CTC
- Eligibility Criteria
- * Excellent verbal communication skills in English and Hindi.
- * Minimum 6 months of experience
- * Graduation is a must
Uma Bisht
8287585554
Skills
CallsInboundInbound CallsBPOVoice ProcessCallingCustomer SupportProcessCustomer SupportBpoVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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