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Job Description
Job Title: Technical Support (Voice)
Location: Noida (Work From Office)
Shift: Night Shift | 5 Days Working | Cab Facility Available
Job Summary:
We are seeking a passionate and problem-solving Technical Support Agent
Key Responsibilities:
- Handle technical customer issues with urgency and ownership.
- Troubleshoot using documentation, logs, and tools to identify root causes.
- Collaborate with team members to resolve complex cases and share knowledge.
- Support proactive and reactive customer interactions across multiple channels.
- Empower customers by guiding them on platform capabilities and best practices.
- Contribute to internal and external documentation and team initiatives.
Required Skills & Experience:
- 2+ years of technical support or equivalent experience.
- Strong problem-solving skills and customer presence.
- Experience with cloud applications and RESTful services.
- Familiarity with HTML, CSS, and programming languages (e.g., SaaS, JavaScript, Python, Ruby, Java, C#).
- Excellent communication skills and ability to work in a dynamic environment.
- Flexibility to work outside standard business hours.
Skills
HtmlCPythonJavaJavascriptRestfulCloudTechnical Support EngineerIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Important dates & deadlines?
Application Deadline
26 Dec 25, 06:32 PM IST
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