Area Business Manager - EdTech

As a State Business Head, you will own the end-to-end offline lead generation for your assigned state. You'll be responsible for planning, executing, and continuously improving field outreach campaigns across multiple channels. This includes driving team performance, ensuring high-quality outcomes within budget, and building strong relationships with institutions and partners. You'll identify operational gaps, coach your team, and ensure smooth coordination with all stakeholders to meet business goals. This is a high-impact, field-intensive B2B2C role requiring strong leadership, people skills, and operational execution.
What will you be doing?
- Directly responsible for the performance and growth of 4+ Manager-level and 20+ Executives and end-to-end responsible for driving business in your assigned state.
- Create and implement state level 12th-grade School/College Outreach strategies to promote our programs, increase awareness among the Students, and attract a diverse pool of prospective students.
- Researching about prospective institutions, Identifying the Decision Makers (DMs), giving presentation to DMs, closing talks with management, and follow-ups until conducting student demos, post-demo relationship management with all education institutions and relevant stakeholders fall under this category.
- Hire the team for your assigned territory, training and continuously monitor them to improve performance.
- Track the daily KPIs, provide insights and feedback to team, support employee development and drive overall team performance and business from respective states.
- Establish and maintain positive business relationships with prospective educational institutions, channel partners, relevant stakeholders and identify opportunities for strategic partnerships.
- State-level and zone-level detailed business centric planning and managing Offline outreach activities, including setting up BTL activities in potential areas to attract and engage prospective students.
- Develop and implement strategies to identify, and onboard channel partners, providing training and support to drive business growth through these partnerships. Maintain strong relationships and monitor partner performance to ensure alignment with company objectives.
- Analyze the territory/market's potential, conduct competitor analysis to identify trends and potential opportunities for business expansion.
- Deriving solutions and strategies from feedback on customer behavior, industry best practices, market demands from students and educational partners.
- Foster a positive work environment that encourages teamwork, innovation, and growth.
- Identify and implement process improvements to enhance operational efficiency, demo quality and drive business outcomes.
- Managing the budget for outreach activities, including budget planning, allocation, tracking, and accurate expense reporting on time, and ensuring cost-effective strategies.
- Ensure compliance with relevant policies, and ethical standards and safeguard the company's brand image in all aspects of the outreach activities.
- Give prompt responses on crucial issues and suggest solutions. Handle escalations and improve customer experience.
- Maintaining a detailed database of the customer interactions and the complete lead journey within CRM system.
- Keep track of all the inventory and generated student applications in your assigned state.
Who are we looking for?
- 4+ years of experience leading Sales/Pre-Sales teams, preferably in the EdTech domain.
- Systematic approach to building lead funnels, tracking feedback, prioritizing tasks, and achieving KPIs consistently.
- A business mindset, to effectively communicate our offerings to prospective institutions.
- Problem solver who can design strategies, create scalable processes, oversee execution, and improve effectiveness and efficiency.
- Excellent in communication, negotiation, interpersonal, and presentation skills.
- Patient, empathetic, and trustworthy individuals who can build strong relationships with institutions, stakeholders and students.
You're ideal for this role, if:
- You can lead a team of Managers, who will oversee executives conducting demos in 12th-grade schools and colleges.
- You can effectively communicate the value of our programs to educational institutions, persuade them to allow student demos, and drive program registrations.
- You excel in people and stakeholder management.
- You have a proven track record of helping Pre-Sales/Sales teams achieve their targets.
- You're excited to work in a fast-growing start-up.
- You seek a state head role where your work has a meaningful impact.