Regional Head - B2C/Inside Sales & Business

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We are hiring a high-ownership Regional Head to build and run the complete business engine for an assigned market. You will own regional growth, revenue, funnel performance, people productivity and operational discipline, leading a multi-layer team of BDMs, ASMs and BDAs and converting regional strategy into daily execution.

Regional hiring priorities (language fluency is mandatory):

• Bangalore: Kannada
• Chennai: Tamil
• Pune: Marathi
• Noida: Hindi

Key Responsibilities:

Revenue and Business Ownership:

• Own regional business targets, revenue delivery and growth plans.
• Translate annual and quarterly targets into region, team and individual operating plans.
• Track funnel metrics across lead generation, counselling, interview, closure and enrolment.
• Identify conversion gaps and TAT bottlenecks and drive corrective action.

Sales and Funnel Excellence:

• Improve lead-to-interview, interview-to-closure and closure-to-enrolment conversion through data-led interventions.
• Drive follow-up discipline, pipeline hygiene, ageing management and closure planning.
• Use local market, competitor and parent or learner insights to sharpen conversion strategy.

People and Leadership:

• Lead, coach and develop regional leaders and sales teams across multiple levels.
• Set KRAs and KPIs, review performance regularly and build a high-accountability culture.
• Hire, train and retain high-performing managers and frontline sales talent.
• Build succession and leadership depth in the region.

Operational Excellence:

• Set review rhythms, daily and weekly dashboards and SOPs.
• Improve productivity, occupancy, TAT, quality and cost efficiency.
• Ensure CRM discipline, accurate reporting and process adherence.
• Build scalable regional playbooks that can be replicated across locations.

Local Market Strategy:

• Create region-specific strategies based on local student, parent and college ecosystem insights.
• Use command of the local language and culture to build trust and team effectiveness.
• Identify local partnerships, events and campaigns for regional growth.

Cross-functional Work:

• Partner with Marketing, Central Sales, Operations, Product and Academic teams to unblock execution and align on priorities.

Expected Outcomes (First 6-12 Months):

• Consistently deliver revenue and enrolment targets with clear weekly and monthly plans.
• Build a predictable funnel with better conversion, TAT and follow-up discipline.
• Strengthen the manager layer and improve productivity, accountability and retention.
• Establish a strong review cadence with clean dashboards.
• Develop a repeatable regional playbook covering market prioritization, messaging, team deployment and conversion levers.
• Improve cost efficiency and ROI while maintaining learner or parent experience.

Desired Candidate Profile:

• 8+ years of professional experience in sales, business or operations leadership.
• Minimum 5 years of people management (7+ preferred).
• Strong experience in B2C Sales and Inside Sales.
• Hands-on experience managing sales funnels and driving conversions.
• Proven track record of achieving revenue targets.
• Experience leading large teams, preferably 50+ members (ideally 100+ overall span with managers reporting in).
• Strong ownership of revenue, conversion, productivity, CAC and team performance.
• Comfortable with data, dashboards, CRM and performance reviews.
• Strong stakeholder management skills.
• Native or business-fluent in the regional language (Kannada, Tamil, Marathi or Hindi): mandatory.