Regional Head - Sales & Business (B2C / Inside Sales)

We are hiring a high-ownership Regional Head to build and run the complete business engine for an assigned market. You will own regional growth, revenue, funnel performance, people productivity and operational discipline, leading a multi-layer team of BDMs / ASMs / BDAs and converting regional strategy into daily execution.

Regional hiring priorities (language fluency is mandatory):

• Bangalore: Kannada
• Chennai: Tamil
• Pune: Marathi
• Noida: Hindi

Key Responsibilities

Revenue & Business Ownership

• Own regional business targets, revenue delivery and growth plans
• Translate annual / quarterly targets into region, team and individual operating plans
• Track funnel metrics across lead generation, counselling / interview, closure and enrolment
• Identify conversion gaps and TAT bottlenecks and drive corrective action

Sales & Funnel Excellence

• Improve lead-to-interview, interview-to-closure and closure-to-enrolment conversion through data-led interventions
• Drive follow-up discipline, pipeline hygiene, ageing management and closure planning
• Use local market, competitor and parent / learner insights to sharpen conversion strategy

People & Leadership

• Lead, coach and develop regional leaders and sales teams across multiple levels
• Set KRAs / KPIs, review performance regularly and build a high-accountability culture
• Hire, train and retain high-performing managers and frontline sales talent
• Build succession and leadership depth in the region

Operational Excellence

• Set review rhythms, daily / weekly dashboards and SOPs
• Improve productivity, occupancy, TAT, quality and cost efficiency
• Ensure CRM discipline, accurate reporting and process adherence
• Build scalable regional playbooks that can be replicated across locations

Local Market Strategy

• Create region-specific strategies based on local student, parent and college ecosystem insights
• Use command of the local language and culture to build trust and team effectiveness
• Identify local partnerships, events and campaigns for regional growth

Cross-functional Work

• Partner with Marketing, Central Sales, Operations, Product and Academic teams to unblock execution and align on priorities

Expected Outcomes (First 6-12 Months)

• Consistently deliver revenue and enrolment targets with clear weekly and monthly plans
• Build a predictable funnel with better conversion, TAT and follow-up discipline
• Strengthen the manager layer and improve productivity, accountability and retention
• Establish a strong review cadence with clean dashboards
• Develop a repeatable regional playbook covering market prioritization, messaging, team deployment and conversion levers
• Improve cost efficiency and ROI while maintaining learner / parent experience

Desired Candidate Profile

• 8+ years of professional experience in sales / business / operations leadership
• Minimum 5 years of people management (7+ preferred)
• Strong experience in B2C Sales and Inside Sales
• Hands-on experience managing sales funnels and driving conversions
• Proven track record of achieving revenue targets
• Experience leading large teams, preferably 50+ members (ideally 100+ overall span with managers reporting in)
• Strong ownership of revenue, conversion, productivity, CAC and team performance
• Comfortable with data, dashboards, CRM and performance reviews
• Strong stakeholder management skills
• Native / business-fluent in the regional language (Kannada, Tamil, Marathi or Hindi): mandatory