An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.
Job Description
- Service & Workshop Operations
- Manage day-to-day workflow, job scheduling, and vehicle repair turnaround times.
- Monitor technician efficiency, productivity, and quality control.
- Track and resolve repeat repairs and warranty-related claims.
- Ensure compliance with safety standards, environmental regulations, and OEM guidelines.
- Customer Relationship Management
- Handle customer escalations, service complaints, and difficult inquiries professionally.
- Review customer feedback and enforce retention strategies to drive repeat business.
- Coordinate with service advisors to ensure transparent communication regarding repair estimates and delivery times.
- Financial & Inventory Management
- Set and achieve department revenue, labor sales, and spare parts targets.
- Coordinate with the parts department to guarantee the timely availability of replacement components.
- Oversee service documentation, job cards, repair orders, and billing accuracy.
- Staff Leadership & Training
- Hire, supervise, train, and evaluate service advisors and technicians.
- Conduct performance reviews and coach the team on technical skills and customer service etiquette
Skills
Service ManagementService OperationsManagementAftersalesAfter Market ServiceOperationsServicingOperationsCustomer Relationship ManagementCustomer ServiceCustomer RelationshipInventoryDeliveryTechnicianIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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