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Job Description
Role & responsibilities
You will be responsible for overlooking the service operations for workshop.
Building service volume at current setups.
Responsible for legal compliances for running workshop operations. (Pollution control board, labour welfare board etc.)
Effective management of workshop team.
Ensure adherence to Service quality standards.
Profitability of workshops.
All service KPIs (Service Retention, Service TAT, Parts target, NPS, VAS Sales etc.)
Skills
OperationsCustomer SatisfactionServicingService OperationsCustomer Satisfaction IndexIndexingAftersalesService ManagementOperationsService OperationsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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