Business Operations Analyst IV (R-14186 )

Rackspace
Department Icon Data Science Analytics & Machine Learning
Posted: 4 years ago
2-4 years
Gurgaon
Data Science Analytics & Machine Learning
Work From Office
Full Time
Posted: 4 years ago
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Job Description

Job Profile Summary

Performs highly complex analyses of business goals, objectives, and needs of the general business environment. Plans and designs business processes and makes recommendations and changes in order to improve and support business activities. Utilizes systems and data to resolve business issues in the most effective and productive manner.

  • Careel Level Summary
    • Operates under minimal supervision. Critical Competencies
  • Key Responsibilities

    • Prioritizes business and project requirements. Defines project purpose and cost/benefit analysis for various initiatives and projects. Enacts project planning and management to balance project resource, timeline, and scope. Provides thorough communication internally within the department and externally to the rest of the business. Provides functional expertise to one or more business areas. Defines and documents process flows. Facilitates testing and quality assurance. Facilitates end user training. Helps establish framework for business operations reports for various functional areas. Owns and manages all business operations reporting. Runs with business operations and analytics needs as pertaining to: current projects and initiatives, ad hoc information requests, CORE requests, communication plans around projects and initiatives, new data center builds as needed, data center expansions, as needed, business case development for tools and resources. Oversees and owns document management initiatives.
    • Knowledge

      • Deep understanding of metrics and reporting. Superior organization, decision-making, and written and verbal communication skills. Exceptional attention to detail and problem solving skills. Expert skills with MS Office tools, including Work, Excel, and PowerPoint. Self starter and ability to work both independently and in team environments. Skills
      • Education
        • Bachelor’s degree in Business, IT, or Engineering required Certifications
        • Experience
          • 7+ years related experience
          • Physical Demands

            • General office environment. May require long periods sitting and viewing a computer monitor. Moderate levels of stress may occur at times. No special physical demands required. Travel Disclaimer The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job

              • About Rackspace Technology

              We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

              More on Rackspace Technology

              Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

              Skills

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              About Company

              Fanatical Support® has made Rackspace the #1 managed cloud company. They deliver enterprise-class managed cloud infrastructures to businesses of all sizes and kinds around the world. Founded in 1998, they now host hundreds of thousands of customers worldwide. Rackspace combines public cloud, private cloud, and dedicated bare metal computing to provide the perfect infrastructure for each customer’s specific needs. And, the Rackspace Hybrid Cloud is powered by OpenStack® and backed by Fanatical Support. With nine data centers around the globe from the United States to London to Hong Kong to Sydney, Australia, they provide infrastructure flexibility and redundancy to better serve their customers.

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