Posted: 8 months ago
Posted: 8 months ago
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Job Description
As a Senior Product Designer, you ll play a pivotal role in shaping customer experiences across our Platforms (our Fraud and Scam Management Platform). You ll lead discovery and design efforts, collaborate with cross-functional teams, and ensure solutions are both desirable and technically feasible.
Key Responsibilities
- Lead discovery and research to uncover customer problems and inform product strategy.
- Translate insights into user flows, prototypes, and specifications.
- Design wireframes and documentation aligned with our design system.
- Apply systems and design thinking to digital and physical service environments.
- Champion inclusive, accessible, and customer-centric design.
- Contribute to product strategy and roadmap using data and design thinking.
- Facilitate design critiques and agile ceremonies.
- Evolve our design system for scalability and consistency.
- Measure post-launch impact and iterate based on insights.
- Work closely with the technical delivery squad.
Experience & Skills
Essential
- Proven experience designing digital products end-to-end in cross-functional teams.
- Expertise in any of the following BFS domain areas:
- Cards (AS2805, ISO8583, 3Ds, Tokenisation, etc.)
- Merchants
- GenAI
- Payment (NPP, MPS, Digital Banking)
- Pega case management and design
- Digital Channels
- Investment Banking
- Application Processing
- Strong SQL and data analysis skills.
- Experience with system integration (API, Kafka, MQ, TCP/IP).
- Excellent communication and stakeholder management skills.
Desirable
- Fraud and Scam domain knowledge.
- SAS Fraud Management experience.
- Experience with ETL, PRM, migration projects.
- Agile methodology exposure.
- Familiarity with vendors like MasterCard, Visa, DXC, FIS, RSA, Pegasus.
Skills
Data AnalysisSASSystem IntegrationPegaAgile MethodologyInvestment BankingFraud ManagementStakeholder ManagementAgileAgile MethodologyProduct StrategyDesign ThinkingProduct ManagerIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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