Head - Platform & Support - Trading Technology - Broking Business

Technology Head - Broking business
The Head of IT will be responsible for the seamless availability, reliability, and regulatory compliance of the Company's trading ecosystem. This is a high-stakes role requiring a candidate who can manage vendor-driven platforms (OMS/RMS/Back-office) while ensuring robust operational processes that cater to the needs of institutional desks and retail traders.

Key responsibilities

1. Platform & Vendor Management

• End-to-End Ownership: Oversee the stability and performance of trading platforms (Institutional and Retail), including Order Management Systems (OMS), Risk Management Systems (RMS), Client Onboarding, Risk Management and Back-office suites.
• Vendor Governance: Act as the primary point of contact for key vendors (e.g., Omnesys, Financial Technologies, Greeksoft, TrackWizz, LD, Shilpi, or similar).
• SLA Management: Hold vendors accountable for uptime, patch management, and the delivery of critical exchange-mandated updates.

2. Process Excellence & Tech Ops

• Operational Resilience: Establish and monitor daily "Run the Bank" checklists (Pre-market readiness, Intraday monitoring, Post-market EOD processing).
• Incident Management: Lead the response to technical outages or trade-flow disruptions, ensuring resolution and transparent stakeholder communication.
• Change Management: Implement processes for deploying updates to avoid business disruption during market hours.

3. Cross-Functional Collaboration

• Internal Liaison: Work closely with the Head of Infrastructure (for low-latency connectivity/colocation) and Head of InfoSec (for secure access and data protection).
• Product Partnership: Provide technical feasibility inputs to the Product Team to ensure new features align with the current architecture and regulatory constraints.

4. Compliance & Regulatory Oversight

• Exchange Audits: Lead technical audits conducted by SEBI, NSE, BSE, and MCX.
• Regulatory Reporting: Ensure the accuracy and timeliness of data flow for regulatory filings (e.g., trade reporting, client data submissions).
• Knowledge: Maintain an up-to-date understanding of SEBI circulars regarding algorithmic trading, cybersecurity frameworks for brokers, and system audit requirements.

Qualifications:
Professional Experience:
- 12-15+ years in Capital Markets technology, with at least 5 years in a senior leadership role within an Indian brokerage.

- Domain Expertise: Track record in managing both Institutional Equities (CTCL, FIX protocol, DMA) and Retail/HNI Broking (Internet Trading, Mobile Apps).

- Vendor Knowledge: Familiarity with the Indian vendor landscape and the nuances of their APIs and integration hurdles.

- Scale: Experience in a "growing" organization-someone who has scaled systems from thousands to hundreds of thousands of concurrent users.

Technical Competencies:

• Understanding of Trading Workflows (Order-to-Cash).
• Familiarity with database management and high-volume data processing.
• Strong grasp of BCP/DR (Business Continuity and Disaster Recovery) drills specific to exchange requirements.