Customer Support Executive

Department Icon Operations Maintenance & Support
Posted: 11 months ago
0-3 years
Ghaziabad, Greater Noida, Noida
Operations Maintenance & Support
work from office
Full Time

Posted: 11 months ago
Let Jobaaj One apply for you

An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.

Job Description
About Company
Similar Jobs
Please verify your account first! Send OTP

Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Job description

Job Opening Ticketing & PNR Executive | Clear Trip (Travel Process)

Company: Radical Minds Technologies Pvt. Ltd.

Location: C-46, Sector 57, Noida

Work Mode: Work from Office | Immediate Joiners Preferred

---

Position: Ticketing & PNR Executive (Travel Process)

Job Role

- Flight ticketing & PNR creation

- Handling booking amendments/changes

- Managing travel queries for domestic & international bookings

- Coordinating with customers for smooth travel assistance

Eligibility

- Graduates / Undergraduates can apply

- Freshers & experienced both eligible

- Strong interest in the travel/ticketing domain

-- Experience in Travel process

- For Freshers , GDS Certification is mandatory

Skills Required

- Excellent English (very fluent) + Hindi communication

- Good understanding of travel processes

Knowledge of GDS systems:

- Amadeus

- Galileo

- Sabre

- Basic computer proficiency

- Customer-focused mindset

---

Shift Details

- Rotational shifts for Male candidates

- Day shift for Female candidates ---

Salary

- Freshers: Up to 20,000 per month

- Experienced: Up to 30,000 per month

- Plus Perks & Benefits -

Working Days

- 6 Days Working

- 1 rotational week off ---

Interested candidates can connect with our recruitment team :

Nikita Gupta-8601760114

Upma Sharma-9068074766

Yukta -6395866626

Vickey Giri-8171202598

Satyam Vaid-7223057281


Skills

Customer ServiceBPOInbound ProcessSolving QueriesInbound CallsVoice ProcessComplaint HandlingQuery ResolutionCustomer Support

If a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.

About Company

We would like to introduce The Radical Minds Technologies; our group of companies is a leading provider of consulting, outsourcing and staffing services to Fortune 500 and mid-market clients. A workforce of expert professionals (worldwide) is constantly endeavoring to add value to clients worldwide. Our India BPO operations run under the brand name Radical Minds Technologies Pvt. Ltd. is one of the leading call center in the field of travel, hospitality, food/Logistics; BFSI with a total employee strength of 5500+ today growing rapidly to be over 7000 employees in the next 9-12 months (Gurgaon, New Delhi, Bangalore, and Mumbai), primarily headquartered at Gurgaon. Another new facility, In North Zone (Noida/Dehradun) coming up soon. At Radical Minds our clients are presented with a value-driven approach to BPO, we offer the broadest range of BPO services underpinned by operational excellence and cost-effectiveness, therefore lowering costs is just a small benefit as compared the other services offered here. Consistently, with the overall business strategy and increased demand for outsourcing services, since the company’s inception in 2010, our outsourcing practices have grown significantly. But one thing has remained the same from the beginning— Our Client’s success has always been at the heart of what we do and this has played an important role in driving transformation.
Read More

Similar Jobs

View all
Loading...

Looking for something similar?

Bag Logo
Jobaaj
Get jobs like this by email

New Operations Maintenance & Support roles in Ghaziabad.

Job Alert
Google hiring for Specific Roles Apply Now!
1 min ago
New Opportunity
Amazon is hiring freshers Apply Now!
5 min ago
Featured Jobs
Microsoft opening 50+ positions Apply Now!
10 min ago

One email a day. Unsubscribe any time.