An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.
Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.
Job Description
Role & responsibilities
- Handle inbound and outbound customer calls professionally and resolve queries efficiently.
- Provide accurate information related to products/services and assist customers with their concerns.
- Address customer complaints and ensure timely resolution or escalate when necessary.
- Meet daily and monthly performance targets (AHT, call quality, customer satisfaction, etc.)
- Work in rotational shifts (including night shifts) and maintain regular attendance.
- Collaborate with internal teams to ensure a seamless customer experience.
- Ensure adherence to quality standards, compliance, and data privacy protocols.
Skills
Customer ServiceVoice ProcessInbound Voice ProcessGood English CommunicationCustomer SupportCalls HandlingRotational ShiftsHandlingCustomer SatisfactionCustomer SupportIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Similar Jobs
View allLooking for something similar?
New Operations Maintenance & Support roles in Gurgaon.
One email a day. Unsubscribe any time.

