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Job Description
- Proactively identify, qualify, and convert new business for Meetings & Events, weddings, social occasions, product launches, brand activations, and off-site catering.
- Develop tailored, industry-specific event propositions for real estate launches, automotive showcases, concerts, entertainment activations, sports events, festivals, and community partnerships.
- Conduct proactive sales calls, client visits, entertainment, FAM trips, and participate in trade shows to strengthen and expand the customer base.
- Build and maintain strong relationships with existing and new customers to drive future bookings and long-term loyalty.
- Develop relationships within the community to expand local market penetration and event opportunities.
- Identify new business opportunities across M&E, Outside Catering, F&B, Groups, and creative events to achieve personal and departmental revenue goals.
- Produce creative proposals, detailed contracts, pricing structures, and client communications aligned with Radisson RED brand standards.
- Provide accurate, complete, and effective turnover to the Events & Operations teams, ensuring seamless execution and guest satisfaction.
- Execute and support operational aspects of booked business including proposal generation, contracting, follow-up communication, and final event handover.
- Conduct thorough site inspections, ensuring each walkthrough is engaging, on-brand, and tailored to the client’s vision.
- Lead and oversee the wedding and social events segment, developing unique, bold, and experiential concepts reflective of the RED identity.
- Support Outside Catering growth through proactive sales strategies, community partnerships, and market outreach.
- Create dynamic, creative offerings for celebrations, social gatherings, corporate off-site events, and lifestyle experiences.
- Participate in annual budgeting, monthly forecasting, and revenue planning for Meetings & Events and Catering segments.
- Focus on MICE & Outside catering.
- Develop and implement strategies where key sales metrics, pipelines, and performance indicators are identified, tracked, and optimized.
- Maintain accurate tracking and reporting of sales activities, leads, conversions, and market performance.
- Review business performance and provide recommendations that support financial growth and commercial success.
- Conduct market and competitor analysis to identify trends, anticipate customer requirements, and refine offerings.
- Understand market dynamics—competitor strengths/weaknesses, supply & demand, and economic trends - to position the hotel competitively.
- Close the best opportunities for the hotel based on market conditions, guest needs, and commercial priorities.
- Gain deep understanding of target customer segments and tailor solutions to meet business objectives, event needs, and service expectations.
- Work closely with the Sales, Events, Catering, F&B, Marketing, and Revenue teams to deliver coordinated and complementary sales activities across all channels - online and offline.
- Support planning and execution of in-house hotel projects related to Meetings & Events and Food & Beverage activations.
- Build and maintain strong working relationships with key internal and external stakeholders, ensuring timely communication and collaborative execution.
- Ensure smooth departmental functioning by promoting teamwork, clarity, and alignment with commercial goals and brand culture.
- Ensure all departmental activities meet Radisson standards and follow corporate policies, legal requirements, and compliance obligations.
- Prepare and support departmental budgets, ensuring cost control, productivity optimization, and performance achievement.
- Ensure adherence to all legislation, due diligence requirements, and best practices, documenting actions for internal and external audit.
Skills
SalesMarket PenetrationSales ManagerIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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