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Job Description
Skills:
Hindi, Business Process Outsourcing (BPO), Inbound call, customer support, telesupport, English,
Roles And Responsibilities
- Identify customer concerns and provide timely support for their queries.
- Be proficient in our products and services and communicate effectively to the customer.
- Responding to queries from customers and giving timely support when requested.
- Coordinating with multiple teams to ensure the timely response to inquiries.
- Collecting customer feedback and upselling our services wherever applicable.
- Ensure all communications are logged timely and correctly.
- Ensure individual sales targets are met without fail.
- Flexible to work on rotational shifts.
- Excellent communication and interpersonal skills.
- Should be Proficient in Hindi and English, any other language knowledge would be an added advantage.
Skills
Customer SupportIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
RailYatri is a pioneering platform revolutionizing train travel in India, offering comprehensive services to passengers. From ticket bookings to train status updates and meal delivery, RailYatri ensures a seamless journey experience. With cutting-edge technology and real-time data analytics, RailYatri provides accurate insights and recommendations for travelers. Through RailYatri Careers, the company offers exciting opportunities for individuals passionate about shaping the future of travel technology. Whether in software development, data analysis, customer service, or marketing, RailYatri fosters a collaborative and innovative work environment. Joining RailYatri means becoming part of a dynamic team committed to enhancing the travel experience and making train travel in India more convenient and enjoyable.
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