An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.
Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.
Job Description
- IntrCity by RailYatri.in is hiringCustomerSupportExecutive for Kochi location.
- Sharing below the role brief for your reference.
- Ability to speak in Hindi is mandatory.
Desired Experience & Skills:-
- Identifycustomerconcerns and provide timelysupportfor their queries.
- Be proficient in our products andservicesand communicate effectively to thecustomer.
- Responding to queries fromcustomersand giving timelysupportwhen requested.
- Coordinating with multiple teams to ensure the timely response to inquiries.
- Collectingcustomerfeedback and upselling ourserviceswherever applicable.
- Ensure all communications are logged timely and correctly.
- Previous chatsupportexperience preferred.
- Flexible to work on rotational shifts.
- Excellent communication and interpersonal skills.
- Should beProficient in Hindiand English, any other language knowledge would be an added advantage.
Skills
Customer SupportIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
RailYatri is a pioneering platform revolutionizing train travel in India, offering comprehensive services to passengers. From ticket bookings to train status updates and meal delivery, RailYatri ensures a seamless journey experience. With cutting-edge technology and real-time data analytics, RailYatri provides accurate insights and recommendations for travelers. Through RailYatri Careers, the company offers exciting opportunities for individuals passionate about shaping the future of travel technology. Whether in software development, data analysis, customer service, or marketing, RailYatri fosters a collaborative and innovative work environment. Joining RailYatri means becoming part of a dynamic team committed to enhancing the travel experience and making train travel in India more convenient and enjoyable.
Similar Jobs
View all
New Operations Maintenance & Support roles in Cochin / Kochi / Ernakulam.
One email a day. Unsubscribe any time.
