Walk-in || Manager On Duty (MOD) Rama Hospital, Hapur

• Managing daily OPD operations and ensuring smooth patient flow and quality patient services.
• Driving appropriate OPD-to-IPD conversion through effective coordination with consultants and clinical departments.
• Contributing to hospital revenue growth through improved OPD footfall, IPD admissions, diagnostics, pharmacy and healthcare services.
• Coordinating with doctors, nursing, billing, TPA, front office and other departments for seamless operations.
• Monitoring patient satisfaction, handling grievances and ensuring timely resolution of complaints.
• Tracking daily operational KPIs, revenue performance, patient admissions and departmental productivity.
• Ensuring efficient utilization of hospital resources, beds and manpower.
• Daily MIS

Preferred candidate profile

• Graduate/Postgraduate in Hospital Administration or Healthcare Management.
• Experience in hospital operations, OPD and IPD management.
• Strong skills in OPD-to-IPD conversion and revenue enhancement.
• Excellent communication, leadership and coordination skills.
• Knowledge of hospital billing, TPA and HIS operations.
• Target-oriented with strong patient-handling abilities.