Manager - Market Research - Audit & Advisory Firm

Description:

Our client is A Global Indian Audit & Advisory Firm. They are looking for Manager - Market Research at Gurugram.
Position: Manager Market Research
Experience: 6-10
Role: Full Time On Payroll
Location: Gurugram (Work from office)
Our client, a global Indian Audit & Advisory firm is hiring a Business Development Professional in Gurugram experienced in Sales of Market Research Tools/ Resources. We are looking for an ambitious and entrepreneurial Manager to spearhead the growth of Market Research Tools/ Resources business vertical. The role will be a mix of sales, client engagement, operations, and P&L management, with full responsibility to build, scale, and manage the division. This position is best suited for someone who thrives in a startup-like environment, wants end-to-end ownership of a business line, and has experience in consulting, market research, or professional services.
Business Development & Sales:

- Develop and execute FTE/Resource Augmentation model within the market research vertical.

- Drive lead generation, business development, and client mining to acquire new clients and expand business with existing accounts.

- Prepare proposals, pitch decks, and commercial models tailored to client requirements.

- Negotiate contracts and finalize agreements with clients.

Client Relationship Management:

- Build and maintain strong, long-term relationships with client stakeholders.

- Act as the primary point of contact for clients availing FTE/resource augmentation services.

- Drive client satisfaction through proactive engagement, regular updates, and ensuring delivery excellence.
Operations & Delivery:

- Oversee recruitment, onboarding, and deployment of FTE resources for client projects.

- Coordinate with internal HR, delivery, and research teams to ensure smooth operations.

- Establish frameworks for resource allocation, performance monitoring, and client reporting.

- Maintain high-quality service delivery aligned with client expectations.
P&L & Strategic Growth:

- Own the P&L for the FTE/Resource Augmentation Division where you should manage budgets, revenue targets, and profitability.

- Identify opportunities for scaling the business through cross-selling, upselling, and strategic partnerships.

- Build operational processes and governance models for the division.

- Monitor industry trends and adapt offerings to stay competitive.
Team Leadership:

- Build and manage a small but growing team of sales, operations, and research professionals.

- Mentor team members to ensure continuous learning and professional growth.

- Foster a performance-driven, collaborative, and client-first culture.
Key Requirements:

- MBA/PGDM in Business, Marketing, Strategy, or related field.

- 6-10 years of experience in market research specifically in resource augmentation business models.

- Strong exposure to sales, operations, and P&L ownership.

- Proven ability to manage client relationships at CXO/Director level.

- Entrepreneurial mindset with the ability to build and scale a division from ground up.

- Strong commercial acumen, negotiation skills, and strategic thinking.

- Excellent communication (written & verbal) and presentation skills.

- Proficiency in MS Office.