Presales Manager - Real Estate

Description:
Position: Pre-Sales Manager.
Department: Real Estate Pre-Sales.
Employment Type: Full-Time.
Experience: 2 - 5 years.
Location: Pune (On-site).
Role Summary:
We are seeking a dynamic and result-oriented Pre-Sales Manager to lead and manage the pre-sales function for real estate operations.
The ideal candidate will be responsible for leading a team of pre-sales associates, driving high-quality lead generation, ensuring effective client engagement, and supporting the sales team to maximize conversions.
This role requires strong leadership, process orientation, and excellent communication skills.
Key Responsibilities:
Team Leadership & Management:
- Lead, mentor, and motivate a team of pre-sales associates.
- Set clear performance expectations and monitor productivity and quality.
- Conduct regular training, coaching, and performance reviews.
Lead Generation & Qualification:
- Develop and execute strategies to generate and qualify high-quality leads from online platforms, referrals, and marketing campaigns.

- Ensure timely and effective follow-up on all incoming leads.
Client Engagement & Relationship Management:
- Engage with prospective clients via calls and emails to understand their requirements, budget, and preferences.
- Provide detailed information about projects, offers, and promotions.
- Build trust and maintain strong relationships through consistent follow-ups.
CRM & Data Management:
- Maintain accurate and up-to-date lead data in the CRM system.
- Ensure data integrity, proper lead tagging, and streamlined processes.
Collaboration with Sales Team:
- Coordinate closely with the sales team to ensure smooth lead handovers.
- Provide necessary support to improve conversion rates and customer experience.
Site Visit Coordination:
- Encourage and persuade prospects to schedule and attend project site visits.
- Coordinate internally to ensure seamless site visit experiences.
Performance Monitoring & Reporting:
- Track lead conversion ratios and team performance metrics.
- Prepare and share regular MIS reports.
- Analyze data and recommend process improvements.
Process Optimization:
- Continuously improve pre-sales processes, scripts, and workflows.
- Implement best practices to enhance efficiency and prospect experience.
Candidate Requirements:
Education:
- Bachelors degree in Business Administration, Marketing, or a related field.
Experience:
- 2 - 5 years of experience in pre-sales, sales support, or business development.
- Prior experience in real estate or a related industry is preferred.
- Experience in leading and managing a pre-sales team.
Skills & Competencies:
- Strong verbal and written communication skills.
- Fluency in English, Hindi, and Marathi (mandatory).
- Proficiency in CRM tools, Microsoft Office Suite, and data analysis.
- Target-driven mindset with the ability to meet and exceed KPIs.
- High attention to detail and process adherence.
- Strong leadership and people management skills.