Presales Manager - Real Estate

• Description:

• Position: Pre-Sales Manager.
• Department: Real Estate Pre-Sales.
• Employment Type: Full-Time.
• Experience: 2 - 5 years.
• Location: Pune (On-site).

Role Summary:

We are seeking a dynamic and result-oriented Pre-Sales Manager to lead and manage the pre-sales function for real estate operations.

The ideal candidate will be responsible for leading a team of pre-sales associates, driving high-quality lead generation, ensuring effective client engagement, and supporting the sales team to maximize conversions.

This role requires strong leadership, process orientation, and excellent communication skills.

Key Responsibilities:

Team Leadership & Management:

• Lead, mentor, and motivate a team of pre-sales associates.
• Set clear performance expectations and monitor productivity and quality.
• Conduct regular training, coaching, and performance reviews.

Lead Generation & Qualification:

• Develop and execute strategies to generate and qualify high-quality leads from online platforms, referrals, and marketing campaigns.
• Ensure timely and effective follow-up on all incoming leads.

Client Engagement & Relationship Management:

• Engage with prospective clients via calls and emails to understand their requirements, budget, and preferences.
• Provide detailed information about projects, offers, and promotions.
• Build trust and maintain strong relationships through consistent follow-ups.

CRM & Data Management:

• Maintain accurate and up-to-date lead data in the CRM system.
• Ensure data integrity, proper lead tagging, and streamlined processes.

Collaboration with Sales Team:

• Coordinate closely with the sales team to ensure smooth lead handovers.
• Provide necessary support to improve conversion rates and customer experience.

Site Visit Coordination:

• Encourage and persuade prospects to schedule and attend project site visits.
• Coordinate internally to ensure seamless site visit experiences.

Performance Monitoring & Reporting:

• Track lead conversion ratios and team performance metrics.
• Prepare and share regular MIS reports.
• Analyze data and recommend process improvements.

Process Optimization:

• Continuously improve pre-sales processes, scripts, and workflows.
• Implement best practices to enhance efficiency and prospect experience.

Candidate Requirements:

Education:

• Bachelors degree in Business Administration, Marketing, or a related field.

Experience:

• 2 - 5 years of experience in pre-sales, sales support, or business development.
• Prior experience in real estate or a related industry is preferred.
• Experience in leading and managing a pre-sales team.

Skills & Competencies:

• Strong verbal and written communication skills.
• Fluency in English, Hindi, and Marathi (mandatory).
• Proficiency in CRM tools, Microsoft Office Suite, and data analysis.
• Target-driven mindset with the ability to meet and exceed KPIs.
• High attention to detail and process adherence.
• Strong leadership and people management skills.