Business Analyst

Key Responsibilities

Business Analysis & Requirement Management

• Lead requirement discovery activities through stakeholder discussions, workshops, and business process reviews.
• Capture, analyze, and document business and functional requirements, including user stories and non-functional specifications.
• Create process flows, use cases, workflow diagrams, and data mappings to support solution design.
• Maintain end-to-end traceability of requirements throughout project delivery.
• Ensure alignment between business objectives, regulatory expectations, and technical feasibility.

Banking Domain Knowledge

• Apply domain expertise across areas such as Retail Banking, Corporate Banking, Payments, Digital Channels, Treasury, and Trade Finance.
• Understand operational processes, business rules, and compliance considerations within banking environments.
• Support adherence to UAE regulatory standards including Central Bank regulations, AML/CFT controls, KYC processes, risk governance, and reporting obligations.
• Exposure to Lending, Cards, or Islamic Banking frameworks is considered beneficial.

Project Delivery & Solution Enablement

• Work closely with Technology, Operations, Risk, Compliance teams, and external vendors.
• Participate in solution design discussions and validate business alignment of proposed systems.
• Support integration initiatives including API and middleware-based implementations.
• Assist in SIT and UAT phases through test planning, scenario preparation, and defect tracking.
• Contribute to deployment readiness and post-implementation assessments.

Process Improvement & Transformation

• Analyze existing workflows to identify improvement and automation opportunities.
• Recommend enhancements aligned with industry best practices and digital transformation goals.
• Support initiatives involving platform upgrades, workflow automation, and system integrations.

Stakeholder & Vendor Collaboration

• Engage cross-functional stakeholders to clarify scope, priorities, and requirements.
• Assist with RFP/RFI preparation and vendor evaluation activities.
• Communicate risks, dependencies, and project impacts clearly to stakeholders.
• Facilitate collaboration and informed decision-making across teams.

Requirements

Technical Skills

• Understanding of core banking and digital banking ecosystems.
• Working knowledge of SQL and relational database concepts.
• Experience with Agile collaboration tools (e.g., JIRA, Confluence, Azure DevOps).
• Familiarity with APIs, integrations, middleware, and workflow platforms.
• Ability to perform data analysis, reconciliation, and issue investigation.
• Experience working within Agile and/or Waterfall delivery models.

Core Competencies

• Strong analytical thinking and structured problem-solving ability.
• Excellent documentation and stakeholder communication skills.
• High attention to accuracy and quality.
• Ability to manage multiple priorities in fast-paced environments.
• Proactive ownership and delivery-focused mindset.

Experience Requirements

• Minimum 8+ years of Business Analysis experience within Banking or Financial Services.
• Expertise in at least one major banking domain (Retail, Corporate, Digital Banking, Treasury, or Payments).
• Demonstrated experience managing end-to-end BA activities and stakeholder workshops.
• Experience working across multi-team and vendor-driven environments.
• Exposure to core banking transformation or large-scale system implementation programs is highly desirable.

Education & Certifications

• Bachelor's degree in Information Systems, Computer Science, or a related field.
• CBAP certification is advantageous but not mandatory.
• Agile/Scrum, PMP, or Business Process Management certifications are a plus