Walk-in || Front Office Executive ( Receptionist )

Role & responsibilities

• Welcome and attend to patients and visitors professionally.
• Manage patient registration and maintain accurate patient records.
• Handle OP and IP billing, cash collection, and billing documentation.
• Schedule appointments and coordinate with doctors and hospital departments.
• Answer telephone calls and respond to patient enquiries.
• Guide patients regarding consultations, investigations, admissions, and discharge procedures.
• Maintain patient files, reports, and front office registers.
• Coordinate with nursing, billing, insurance, and administrative teams.
• Ensure confidentiality of patient information and maintain professional behaviour.
• Perform shift duties as assigned by the management.

Preferred candidate profile

• Education: Any Degree / Diploma.
• Experience: 03 years; freshers may apply.
• Basic computer knowledge and MS Office proficiency.
• Tamil communication is essential; basic English communication preferred.
• Good customer service, patience, and a professional attitude.