Customer Service Manager ( 87542917 ) (India)
Operations Maintenance & Support
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Job Description
- Customer Service Manager ( hidden_mobile7 ) (India)
- Company: Reliance Jio Infocomm
- Job Location: India
- Employment Type: Full-time
- Experience Required: 10 - 14 years
- Posted Date: 04 Nov 2026
- Function/Business Area: Customer Service
- Location: Bangalore
- Job Responsibilities
- 1. Handhold Account at Post Delivery Phase
- 2. Service review with Accounts
- 3. Drive Self care with Accounts
- 4. MACD fulfilment and doc. compliance
- 5. Influencers and VIP service
- 6. Complaint, escalation and dispute resolution with A/c
- 7. Revenue collection from the account
- Education Requirement Graduate / Post-graduate / MBA (tier II)
- Experience Requirement 10 - 14 years
- Skills & Competencies
- 1. Problem solving and analytical ability
- 2. Know how of customer expectations, customer application ecosystem & management
- 3. Excellent verbal communication and listening skills
- 4. Ownership mind and solution approach
- 5. Senior staff interaction / Influencing ability
- Please update your profile and upload resume to apply.
- Forgot Password
- Location Map: Bangalore .
Skills
Customer ServiceSolution ApproachProblem SolvingExcellent Verbal CommunicationAnalytical AbilityCustomer Application Ecosystem ManagementListening SkillsSenior Staff Interaction Influencing AbilityOwnership MindKnow How Of Customer ExpectationsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Reliance Jio Infocomm Limited, doing business as Jio, is an Indian telecommunications company and a subsidiary of Jio Platforms, headquartered in Navi Mumbai, Maharashtra, India. It operates a national LTE network with coverage across all 22 telecom circles.
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