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Job Description
Hiring: Customer Support Team LeaderJoin the growth engine at RebootXP! We are looking for a sharp, metrics-driven leader to steer our support squad to excellence. Salary: 28,000 (Fixed In-Hand)
Location: C-29, Sector 58, Noida
Qualification: Graduate (Mandatory) The Mission
- Lead: Manage and inspire a high-energy team of support executives.
- Deliver: Smashing SLA targets and maintaining top-tier CSAT scores.
- Control: Master the art of managing Shrinkage and Attrition metrics.
- Coach: Conduct impactful feedback sessions and performance audits to build a pro team.
The Profile
- Experience: 12 years as a Team Leader or Acting TL in a BPO/Support environment.
- Skills: Solid grip on operational KPIs (AHT, TAT, Quality) and data reporting.
- Vibe: High energy, leadership grit, and excellent communication skills.
How to ApplyReady to take the lead? Send your updated CV or reach out via: Email: Vishal.singh634@rebootxp.com
Contact: 7906772478
Company:RebootXP
Skills
Customer ServiceCustomer SupportCustomer HandlingCustomer Support ManagementCustomer RelationshipProduct SupportCustomer SatisfactionCustomer ManagementCustomer SupportBpoIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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