Walk-in || Mega Walk-in Drive Customer Support Executive Noida
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Job Description
Job Title: Customer Support Executive Inbound Voice Process (BPO)
Job Overview:
We are hiring Customer Support Executives (Inbound Voice Process) to handle incoming customer calls and provide effective resolutions. This role is ideal for candidates with strong communication skills and a customer-first approach. Key Responsibilities:
- Handle inbound customer calls and resolve queries efficiently
- Provide accurate information and ensure customer satisfaction
- Maintain proper documentation of customer interactions
- Deliver high-quality service while meeting defined SLAs
- Follow company processes and compliance guidelines
Requirements:
- Excellent verbal and written communication skills in English
- Strong listening and problem-solving abilities
- Basic computer knowledge
- Ability to work in a fast-paced environment
Shift Details:
- Male candidates: 247 rotational shifts
- Female candidates: Day shift (rotational)
Working Days:
- 5 days working
- Rotational weekly off
Qualification:
- Graduate (freshers can Apply)
- Undergraduate with minimum 6 months experience mandatory
Additional Information:
Salary:
- Fresher: Up to 21,000 (In-hand) + 2000 attendance bonus + 50k Annual retention bonus.
- Experience: Up to 24,000 (In-hand) + 2000 attendance bonus + 50k Annual retention bonus.
- No cab facility provided
- Candidates must be comfortable commuting to the office location
Direct Walk-In: rebootxp Techpro Pvt LTD.C-29, Sector-58, Noda, UP-201301
For WhatsApp:
Gaurav:6388128993
Richa Pandey: 8376960964
Kushi:8707048950
Laiba:8279928951
Skills
BPOInbound CallsDomestic BPODomesticCallingInbound Voice ProcessCustomer SupportVoice SupportCustomer SupportCustomer SatisfactionBpoVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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