Senior Officer - HR Operations - Data Management

We are Reckitt

Human Resources

About the role

• The Employee Life Cycle (ELC) Specialist plays a critical role in maintaining and managing employee data
• integrity within the organization. This position requires a detail-oriented individual with a strong focus on
• accuracy and the ability to handle sensitive information confidentially. The role involves collaborative
• efforts with various departments to ensure smooth and precise data management, including position
• management, offboarding, and absence tracking.

Your responsibilities

• 1. Data Integrity and Management
• Accurately input, update, and maintain employee records in the HR information system.
• Manage processes for updating personal employee data, contract changes, work data change
• requests, employment confirmation letters, mass data updates, data corrections, and
• employment probation confirmation.
• Ensure all transactions are completed within the SLA and payroll cut-off dates.
• Conduct regular audits to verify data accuracy and consistency across various systems.
• Demonstrate a methodical and organized approach to work situations with high attention to
• detail.
• 2. Position Management
• Oversee the creation, modification, and deletion of positions within the HR system.
• Interact with other subject matter experts (e.g. HRBP, CoE, factory HR etc.) and internal
• teams (e.g. solutions team) to identify the best solutions for employee queries.
• Prioritize cases and conduct continuous follow ups/ check-ins to ensure case closure.
• 3. Bulk Data Upload
• Manage the bulk data upload process by initiating data import in SuccessFactors.
• Ensure compliance with data governance, company policies and legal requirements
• during the process.
• Perform post upload validations.
• 4. Compliance and Confidentiality
• Maintain strict confidentiality of employee data and adhere to privacy laws, local legislation,
• and company policies.
• Ensure compliance with data protection regulations and internal data management guidelines.
• 5. Interdepartmental Collaboration
• Work closely with HR and payroll to resolve any discrepancies in employee data.
• Collaborate with other departments to ensure accurate and timely data management.
• 6. Process Improvement
• Identify and suggest improvements in data management processes to enhance efficiency
• and accuracy.
• Engage in HR system improvement projects or data migration activities.
• 7. Query Management
• Respond to data-related queries from employees and management in a timely and
• professional manner.
• Provide support and guidance on data management best practices.

The experience were looking for

• Bachelors degree in any field from a recognized university or relevant professional qualifications.
• 4-6 years of experience in HR data management, Employee Lifecycle or a related role, preferably
• in a shared services environment.
• Proficient in Microsoft applications (Excel, Word, PowerPoint).
• Good knowledge of HR Systems such as Success Factor, ServiceNow, and HRIS is an added
• advantage.
• Strong attention to detail and commitment to data accuracy.
• Excellent organizational and time-management skills.
• Ability to handle sensitive information with discretion and integrity.
• Strong communication and interpersonal skills.

The skills for success

What we offer

Equality