Chat & Voice Process Executive

International Blended Process (Voice + Chat)

Position: Customer Support Executive

Job Highlights

• Process: International Blended Process (Chat + Voice)
• Job Role: Customer Support Executive
• Work Mode: Work From Office
• Shift: Rotational Night Shifts
• Working Days: 5 Days Working
• Week Offs: 2 Rotational Offs
• Cab Facility: Both-side cab provided

Eligibility Criteria

• Excellent verbal and written communication skills in English.
• Undergraduates: Minimum 6 months of BPO experience required.
• Graduates: Freshers and experienced candidates can apply.
• Candidates must be comfortable handling both chat and voice interactions.
• Willingness to work in rotational night shifts.

Salary Structure

For Freshers (Graduates):

• In-hand Salary: 24,000 26,000 per month
• CTC: 2.9 3.1 LPA

For Experienced Candidates:

• In-hand Salary: 29,000 per month
• CTC: 3.4 LPA

Key Responsibilities:

• Handle international customer queries through chat and voice channels.
• Provide accurate information and effective solutions to customer concerns.
• Maintain high standards of customer satisfaction and service quality.