Redcliffe Lab - Senior Manager - Culture Experience - Organization Design & Transformation

Key Responsibilities:

Micro-Culture Development:

• Design and implement micro-culture frameworks for individual departments, teams, or locations.
• Conduct regular culture diagnostics and pulse surveys to assess team dynamics.
• Drive rituals, initiatives, and campaigns that promote positive team behavior and belonging.
• Collaborate with business heads to embed desired values and behaviors at the ground level.

Organization Development (OD):

• Lead OD interventions including change management, structure redesign, role clarity, and team alignment workshops.
• Identify organizational challenges and propose scalable OD solutions.
• Facilitate workshops and team sessions to improve communication, collaboration, and productivity.
• Partner with HRBPs and leadership for transformation initiatives.

Culture Design & Enablement:

• Design and enhance employee lifecycle touchpoints (onboarding, career milestones, exits) to deliver a consistently engaging and values-aligned experience.
• Lead inclusion efforts across teams and micro-cultures, ensuring diversity of thought, identity, and background are celebrated and integrated into rituals and behaviors.
• Develop and maintain a Culture Health Index using data from surveys, attrition drivers, and engagement metrics to inform OD priorities.
• Support change enablement programs, especially during tech transformation, restructuring, or M&A - building resilience, agility, and alignment through people-centered strategies.
• Foster horizontal collaboration by enabling cross-functional alignment rituals, peer learning, and leadership coalitions to sustain cultural coherence.
• Champion signature cross-org culture initiatives annually (e.g., Leadership Offsite, Culture Week, DEI Sprint) as visible markers of Redcliffe's evolving culture.

Cross-Functional HR Collaboration:

• Collaborate closely with Talent Acquisition, HR Operations, Internal Communications, and other HR verticals to ensure seamless execution of cultural and OD initiatives.
• Align TA narratives with culture goals; enable Ops teams with behavior playbooks; and support the cultural initiatives team with frameworks and diagnostics.
• Act as a strategic connector between business needs and HR verticals, ensuring all people programs reflect our evolving culture and values.