Walk-in || Customer Support Associate

• *Handle customer inquiries through chat and email in a timely and professional manner.
• *Diagnose and troubleshoot technical issues, providing clear and accurate solutions.
• *Deliver high-quality customer support while maintaining customer satisfaction.
• *Escalate complex or unresolved issues to the relevant internal teams when necessary.
• *Provide precise and up-to-date information about products and services.

Required Candidate Profile

*Ability to manage multiple chat conversations simultaneously. *Excellent communication skills in English (both written and verbal). *Willingness to (work from the office or Hybrid).

• *Typing speed of 25-30 words per minute.
• *Familiarity with chat/support software is an added advantage. *Immediate joiners or candidates with a notice period of up to 10 day preferred.
• *Flexibility to work in rotational night shifts.

Key Soft Skills

• *Clear, concise, and professional communication with customers.
• *Patience and composure, especially in challenging situations. *Adaptability to diverse customer scenarios and needs.
• *Strong reading comprehension and attention to detail.
• *Active listening and understanding of customer concerns.
• *Excellent interpersonal and customer interaction skills.
• *Basic computer proficiency, including keyboard skills, MS Excel, and shortcuts.

Date - 07-11-2026 to 14-12-2026

• Contact Person
• Jackson GS Jorin (Senior Associate HR)
• Contact Number - 9361804263 / 9150030282

Address - 4/293, Sterling Technopolis , 8th Floor, Old Mahabalipuram Road (OMR), Perungudi, Chennai - 600096.