Walk-in || Ad Operations Associate

• Role: Ad Operations Executive
• Fresher
• Location: Bangalore
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• About MarketStar
• At Regalix, A MarketStar Company, you will have the opportunity to work in a dynamic
• environment that thrives on collaboration, embraces cutting-edge technologies, and
• delivers impactful solutions to our clients. With a shared commitment to excellence,
• innovation, and client success, we are setting new benchmarks in the market. By
• leveraging Regalix's deep understanding of digital marketing strategies and MarketStar's
• proven track record in driving advertising operations, we have forged a unique synergy that
• propels us to the forefront of our field.
• Together, we shape the future of digital advertising by providing operational excellence
• and data-driven insights that enable clients to succeed.
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• About the Client
• The worlds largest professional networking platform.
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• Role Overview
• We are seeking a highly motivated Media Operations Executive / Ad Operations Executive
• to join our team in Bangalore. This is a 100% backend, non-voice role focused on
• supporting LinkedIn advertising operations across Marketing Solutions (LMS), Talent
• Solutions (LTS), and Agency Support (LAS).
• The role involves campaign setup, optimization, reporting, CRM case management, and
• billing updates, ensuring accurate and timely execution to support LinkedIns operational
• and revenue objectives.
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• Key Skills

• Advertising Platforms: Proficiency in LinkedIn Campaign Manager Tool (CMT),

Merlin, Campaign IQ (CIQ), and familiarity with other digital platforms (Google Ads,

Facebook Ads Manager is a plus).

• Data Analysis: Ability to interpret campaign data, identify trends, and generate

actionable insights.

• CRM Expertise: Proficiency in Zendesk, Salesforce, or Microsoft Dynamics for case

management and reporting.

• Reporting & Technical Skills: Advanced Excel and PowerPoint skills to create

reports, dashboards, and presentations.

• Operational Excellence: Strong attention to detail, data accuracy, and adherence to

SLA, IRT, and quality standards.

• Problem Solving: Ability to troubleshoot issues, validate information, and escalate

complex cases when needed.

• Collaboration: Work effectively with Sales, Program Managers, and internal cross

functional teams.

• Continuous Learning: Stay updated on LinkedIn advertising operations, tools, and

• best practices.
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• Key Responsibilities
• Common Responsibilities (All LOBs LMS, LTS, LAS)

• Manage incoming requests exclusively through CRM tools; no voice or phone

communication.

• Own cases end-to-end: intake, execution, QA, and closure.
• Maintain CRM hygiene, including documentation, tagging, and accurate status

updates.

• Generate Excel and PowerPoint reports, ensuring adherence to LinkedIn-approved

templates.

• Meet performance metrics including SLA, IRT, Utilization, Quality, and Shrinkage.
• Participate in training, coaching, and process improvement initiatives.
• Communicate updates through CRM, case chatter, or email only.

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Shift Coverage

• Rotational Shift

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Key Qualifications

• Graduate / post-graduate in any discipline.
• Strong proficiency in CRM tools, Excel, PowerPoint, and LinkedIn advertising

platforms.

• Excellent written communication skills and attention to detail.
• Comfortable working in a backend, non-voice operations role.
• Ability to work in SLA-driven, high-volume environments across global shifts.

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What’s in it for you?

• Constant learning and career growth opportunities.
• Employee-centric benefits including comprehensive health insurance, generous

leave policy, and well-being programs.

• Exposure to the world’s leading brands as clients.
• Work flexibility and a culture of recognition for high performers.
• Opportunity to be part of an organization with 60% homegrown leaders.
• Customized training programs for professional development.