Senior Relationship Manager

Company Description IndusInd Nippon Life Insurance (formerly Reliance Nippon Life Insurance) is a joint venture between IndusInd International Holdings and Nippon Life Insurance, combining strong local expertise with global insurance experience. The company offers a diverse portfolio of life insurance solutions across protection, child education, retirement, savings and investment, and health plans. Its product range is designed to support customers at every life stage, helping them secure their financial future and well-being. Team members benefit from working in a dynamic, growth-focused environment that emphasizes customer-centricity and long-term relationships. Professionals joining the organization can contribute to expanding access to quality life insurance solutions across India.

Role Description The Senior Relationship Manager is a full-time, on-site role based in Chennai, focused on acquiring, managing, and growing a portfolio of life insurance customers. On a day-to-day basis, the role involves identifying prospective clients, understanding their financial protection and investment needs, and recommending suitable life insurance solutions across protection, child education, retirement, savings, and health plans. The Senior Relationship Manager will conduct regular follow-ups, manage policy servicing requests, and maintain long-term relationships through consistent communication and support. The role includes achieving sales and renewal targets, coordinating with internal teams for underwriting and claims, and ensuring compliance with company policies and regulatory requirements. This position requires proactive engagement in local market activities, participation in promotional campaigns, and continuous monitoring of customer satisfaction.

Qualifications

• Strong relationship management and customer service capabilities, including the ability to build trust, manage client portfolios, and maintain long-term engagements.
• Sales and business development skills, with experience in lead generation, consultative selling, negotiation, and achieving or exceeding defined targets.
• Knowledge of life insurance products and financial planning concepts, including protection, savings and investment, retirement, child education, and health plans.
• Effective communication and interpersonal skills, with proficiency in presenting complex information clearly and handling client queries and objections.
• Analytical and problem-solving skills to assess customer needs, evaluate risk profiles, and recommend suitable product solutions.
• Bachelors degree in business, finance, commerce, or a related field; relevant certifications in insurance or financial services are an advantage.
• Prior experience in life insurance, banking, or financial services relationship management is preferred.
• Ability to work on-site in Chennai, manage time efficiently, and operate with integrity in accordance with regulatory and company standards.
• A minimum of 1 year of experience in the life insurance industry is required.
• Annual salary range: ₹3,20,000 to ₹7,50,000 per year.