Remote INBOUND CUSTOMER SERVICE REPRESENTATIVE - GEORGIA
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Job Description
- [Remote] INBOUND CUSTOMER SERVICE REPRESENTATIVE - GEORGIA
- Company: remote quest jobs
- Job Location: Remote (Work from home), India
- Employment Type: Full-time
Note: The job is a remote job and is open to candidates in USA. reputed company. is seeking an Inbound Customer Service Representative to join its Southern Region team in Georgia. The role provides phone-based customer assistance with web and phone orders, reputed company registration, order and rebate inquiries, product information, and general customer service support.
- Responsibilities
- Assisting customers with web/phone orders, reputed company registration, and order/rebate inquiries
- Providing product information
- Addressing general customer service inquiries in a friendly and professional manner
- Skills
- Excellent communication and problem-solving abilities
- Detail-oriented and highly accurate in your work
- Ability to multitask and support other departments as needed
- Pleasant voice, good grammar, and strong writing skills
- Typing speed of 25-30 WPMCapability to reputed company 40-60 calls per day with efficiency
- Ability to be available for taking calls for 80% of your dayProficiency in basic computer knowledge and skills
- Tactful handling and de-escalation of stressful situations
- Adaptability in a dynamic environment
- Adherence to policies and confidentiality requirements regarding Personally Identifiable Information (PII)Consistent attendance record
Applicants must be authorized to work for any employer in the U.S. without sponsorshipreputed company is available for candidates whose internet service speeds consistently meet a minimum of 30 Mbps download and upload
- Fluency in French or Spanish is a plus
- High school diploma or general education degree (GED)Previous related experience and/or training, or an equivalent combination
- Benefits
- Attractive benefits within 90 days of employment
- The flexibility to work either remotely or onsite
- Work computers can be supplied
- Company Overview
reputed company is an advertising agency that delivers innovative digital marketing and promotion strategies for organizations. It was founded in 1983, and is headquartered in Grand Rapids, Minnesota, USA, with a reputed company of 201-500 employees. Its website is https://apfco.com/.
Apply To reputed company Job .
Skills
Customer ServiceTyping Speed Of 2530 WPMGood GrammarHighly AccurateDetailorientedExcellent CommunicationAbility To MultitaskPleasant VoiceProficiency In Basic Computer KnowledgeStrong Writing SkillsProblemsolving AbilitiesIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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