Human Resources Operations

: Senior HR Operations Associate

Experience Required: 7+ years in HR Operations or related roles

Qualification: Bachelors degree in HR, Business Administration, or related field (Masters/HR certifications preferred)

Roles and Responsibilities

• Conduct targeted one-on-one connects, focused group discussions, and surveys to understand the pulse of the organization and implement corrective measures to improve productivity and employee engagement.
• Regularly manage and update connect details, MIS, and trackers to ensure accurate documentation.
• Design and implement new employee engagement initiatives to foster a positive work culture.
• Identify critical talents and build tailored interventions for retention and growth.
• Ensure skip-level meetings are conducted regularly and address concerns promptly.
• Ensure smooth integration of new joiners through a well-structured Buddy Program.
• Proactively connect with employees to address issues, conduct retention reversal discussions, and collaborate with managers to mitigate attrition risks.
• Guide exiting employees through the attrition process and system transactions.
• Analyze employee turnover trends, employee engagement survey feedback, and attrition risk profiling to recommend data-backed interventions.
• Resolve employee escalations within the specified TAT and the organizations policy framework.
• Address and resolve cases related to disciplinary actions, misconduct, or harassment in alignment with company policies.
• Handle compliance-related tasks and ensure adherence to labor laws and company policies.
• Assist in end-to-end recruitment processes, including job postings, screening, and coordinating interviews to fulfill business unit needs.
• Generate social media marketing ideas to attract top talent and enhance employer branding.
• Provide support in payroll processing, ensuring accurate and timely execution.
• Partner with leadership teams to provide guidance and solutions on HR-related matters.

Required Skills:

• Strong communication and interpersonal skills to connect effectively with employees at all levels.
• Analytical mindset with the ability to use data for decision-making and problem-solving.
• Expertise in employee engagement, career management, and attrition mitigation strategies.
• Strong understanding of HR systems, MIS, and compliance frameworks.
• Proficiency in recruitment and payroll processes.