Sales Coordinator

Location: Dubai, UAE

Years of experience: 1-3 years in Sales Support, Sales Operations or Order Management (Preferably in Automotive, Telematics or IoT sector)

Employment Type: Full time

About our company

Resolute Dynamics is a UAE – based leader in automotive safety innovation. With a commitment to precision engineering and compliance with TDRA standards, we deliver cutting-edge solutions that enhance road safety and fleet efficiency across the region.

About the Role:

We are looking for a highly organized and proactive Sales Coordinator to support our sales operations and contribute to the smooth execution of business activities. The ideal candidate should possess strong coordination and communication skills, with the ability to manage sales documentation, coordinate with internal teams, and ensure timely support to the sales function. Candidates with experience in sales coordination, customer support, CRM management, or the automotive, fleet management, telematics, logistics, or related industries will have an added advantage.

Key Responsibilities

• Provide day-to-day administrative and operational support to the sales team.
• Coordinate sales activities, customer inquiries, quotations, and order processing to ensure timely execution.
• Maintain and update customer records, sales pipelines, and CRM systems with accurate information.
• Prepare sales reports, presentations, proposals, and other documentation required by the sales team.
• Conduct market and customer research to identify potential opportunities and support business development initiatives.
• Coordinate with internal departments, including Operations, Logistics, Finance, and Customer Support, to ensure seamless order fulfilment and customer satisfaction.
• Monitor order status, follow up on pending actions, and ensure timely communication with customers.
• Utilize AI productivity tools to improve research, reporting, and overall sales support efficiency.
• Assist the sales team in achieving departmental objectives by ensuring smooth coordination of sales operations.

Requirements:

• 1–3 years of experience in Sales Support, Sales Operations, or Order Management, preferably in the Automotive, Telematics, or IoT sector.
• Proficiency in Microsoft Excel and CRM systems.
• Strong organizational, communication, and coordination skills.
• Strong research capabilities and hands-on experience using AI productivity tools.
• Ability to manage multiple tasks simultaneously and provide efficient support to the sales team.
• Excellent verbal and written communication skills in English.
• Self-motivated, detail-oriented, and capable of working effectively in a fast-paced environment.
• Immediate joiners are preferred.

Training:

• Comprehensive training on company products, internal systems, and sales processes will be provided.

Who Should Apply

• Candidates who are passionate about sales coordination, sales operations, customer relationship management, and supporting business growth are encouraged to send their profiles.