Application Support Engineer

:

• Roles and Responsibilities
• ? Hands-on technical person with good debugging experience
• ? Troubleshooting of ongoing issues / tickets in quick time or immediate workaround.
• ? Follow up on defect/issues with development team / vendor and deployment of permanent fixes.
• ? Sanity Testing of Functional behavior of application in production deployment.
• ? Evaluate new features deployment from production and operation readiness perspective.
• ? Automation of manual tasks to reduce rework.
• ? Review of Service Ticket & MIS and plan for reduction of service tickets
• ? Performance Testing bottleneck identifications and prioritization with load / stress testing review.
• ? Monitoring of application infrastructure and performance thresholds in production / UAT environment
• ? Identifying functional gaps and technical issues that needs to be addressed before time.
• ? Coordinating with different stakeholders to ensure application performance are as per expected.
• ? Monitoring and alert setup for applications / services /server in monitoring tools.
• ? Regular review of Application ticket MIS & attending daily meets.

Desired Profile

• Experience: 2 – 4 years
• ? A bachelor's degree in software engineering, computer science, information technology,
• information systems, computer engineering, or similar
• ? Prior experience in application support, or a similar role
• ? Excellent in communication with clients, stake holders and technical team
• ? Technically sounds with Database (SQL, Oracle), debugging through query analyzer, basic
• knowledge of SQL queries and use of server profiler.
• ? Understanding about SDLC, System design and technical concepts
• ? Past experience at Broking firms will be preferable.

Key Skills :

• Sdlc


• Sql


• Oracle

Company Profile

Established in the year 1994, We have developed into one of the largest financial services and broking house in India within a short span of time. Today, we are the fastest growing financial service with 5 mega group companies under it. With diligent effort, acknowledged industry leadership, and experience, we have spread our trustworthy expertise all over the country with pan-India presence across more than 1784 outlets spread across 560 cities. With a smorgasbord of services across all verticals in finance, we offer you the perfect blend of financial services right from Equity Broking, Advisory Services that cover - Management Services, Mutual Fund Investments, Insurance to exceptional Depository Services.