Deputy Manager - Account Management

Welcome to Rhenus!

The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers side.

Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition

 Acquiring a thorough understanding of key customer needs and requirements

 Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives

 Ensure the correct products and services are delivered to customers in a timely manner

 Serve as the link of communication between key customers and internal teams

 Resolve any issues and problems faced by customers and deal with complaints to maintain trust.

 Play an integral part in generating new sales that will turn into long-lasting relationships

 Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Requirements:

 Proven experience as key account manager

 Experience in sales and providing solutions based on customer needs.

 Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

 Excellent organizational skills

 Ability in problem-solving and negotiation

 BSc/BA in business administration, sales or relevant field

What You can expect

• Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
• Great Team: Its truly the people that make the difference - and with us youll join the best team around.
• Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
• Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
• Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
• Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.