Baidyanath Group - Key Account Manager - ECommerce

About the job

Educational Qualifications & Experience

• Bachelor's degree (MBA preferred) in Marketing, Business, or related field
• 3-5 years of experience in e-commerce account management, preferably in FMCG or Ayurveda/healthcare domain

Key Responsibilities

Account Management:

• Own P&L for assigned e-commerce accounts
• Build and maintain strong relationships with category teams and platform stakeholders

Sales Planning & Execution:

• Plan monthly, quarterly, and annual sales targets and achieve revenue goals
• Analyze sales trends and identify growth opportunities

Product & Content Management:

• Ensure listing hygiene: content optimization, keywords, A+ pages, images, and titles
• Plan new product launches and ensure timely onboarding

Promotions & Marketing:

• Plan and execute platform-level promotions and ad campaigns (AMS, Sponsored Ads, etc.)
• Coordinate with digital marketing teams for visibility and brand campaigns

Inventory & Supply Chain Coordination:

• Monitor stock levels, demand planning, and ensure OTIF (On Time In Full) deliveries
• Liaise with warehouse and operations teams for order fulfillment

Reporting & Insights:

• Prepare weekly/monthly dashboards to track performance and ROI of marketing spends
• Analyze customer behavior, product performance, and competition

Key Skills Required

• Strong understanding of e-commerce ecosystem, particularly in FMCG/healthcare
• Excellent analytical skills and proficiency in Excel, reporting tools
• Strong interpersonal and negotiation skills
• Hands-on experience with seller panels (Amazon, Flipkart), ad tools, and CMS
• Ability to work cross-functionally with marketing, operations, and finance