BACK Office SALES Executive, SALES & Marketing

Role & responsibilities

• Create and process sales contracts and sales orders in SAP (punching, amendments, cancellations).
• Verify pricing, volume, terms of contract, credit limits, and customer master data before order entry.
• Coordinate with production planning for material availability and dispatch schedules.
• Coordinate with logistics teams to ensure timely deliveries.
• Track order status and proactively update sales teams and customers.
• Generate sales reports, pending order lists, dispatch summaries, and MIS.
• Maintain customer records, contracts, and pricing structures in SAP.
• Handle documentation such as invoices, delivery challans, COAs, where required.
• Support collections by sharing invoices and coordinating with finance.
• Resolve order-related issues including material unavailability, delays, or billing discrepancies.
• Ensure compliance with internal processes and audit requirements.

Preferred candidate profile

• Graduate in Commerce, Business, Supply Chain, or any relevant discipline.
• 1 to 3 years in sales backend or commercial operations in FMCG, food ingredients, starch, or chemical manufacturing.
• Exposure to B2B order processing environments.
• Hands-on experience with SAP SD module (preferred) or any other order management system.
• Familiarity with dispatch planning and basic logistics workflows.