International Customer Care Job In Noida

Department Icon Operations Maintenance & Support
Posted: 13 hours ago
1-4 years
Noida
Operations Maintenance & Support
work from office
Full Time
Closes 11 Jan 2027

Posted: 13 hours ago
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Job Description

International Customer Care Executive For Voice and Blended Process


Noida based International Company is hiring for US Voice and Blended Process, candidate should have excellent verbal and written skills, salary Rs.51400 ctc and Rs.42800 inhand, any grad. or undergrad. with 01 year of international call center exp. can apply, should be open for night shifts, 5 days a week working, no cab, work from office profile.


Key Responsibilities:


Handle inbound and outbound customer calls for international clients

Resolve customer queries, complaints, and requests in a professional and timely manner

Provide accurate information about products and services

Maintain a high level of customer satisfaction on every interaction

Document call details and update records in the system

Follow process guidelines and quality standards

Escalate unresolved issues to the relevant team when required


Candidate Requirements:


Excellent English communication skills, both spoken and written

01 to 06 years of experience

Willingness to work in a voice process and rotational shifts

Good listening skills and a customer-first attitude

Ability to handle pressure and resolve issues calmly

Basic computer knowledge and typing skills


Contact Priya - 9266536764

Skills

US ProcessInternational BPOVoice ProcessInternational CallingVoiceBPOUs Voice ProcessProcessCustomer SatisfactionCall CenterVoice Process

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