Senior Manager/Director - Business Development - CPaaS Domain

Role Overview:

• This BD role will be responsible for driving global CPaaS-CeP business growth, engaging with telecom operators (OpCos), and supporting solution positioning through technical and commercial understanding.
• You will be responsible for identifying growth opportunities with global OpCos and leading the technical discovery process to ensure our CPaaS-CeP offerings align with their goals.

Roles & Responsibilities :

• Identify, develop, and close new business opportunities in the CPaaS-CeP space.
• Lead end-to-end business development and pre-sales activities, including prospecting, client engagement, proposal development, and deal follow ups and closure.
• Collaborate closely with product and engineering teams, serving as a key link to the sales function to drive pre-sales activities, including solution design, product demonstrations, and RFP/RFI responses.
• Build and maintain strong relationships with telecom operators / enterprise clients.
• Drive solution selling by aligning customer needs with product capabilities and value propositions.
• Conduct market research and competitive analysis to identify trends and opportunities.
• Represent the company in industry events, client meetings, and strategic discussions.

Required Skills and Competencies :

Must-Have :

• Proven experience in Business Development and/or Pre-Sales roles within the CPaaS domain.
• Strong track record of selling complex software or platform solutions to leading OpCos globally.
• Strong understanding of SMS, Voice, WhatsApp, RCS and other communication channels
• Ability to understand and articulate technical solutions to both technical and non

technical stakeholders. Exceptional ability to translate "tech-speak" into business value for C-level executives.

• Proven experience managing sales cycles and developing compelling business cases.
• Excellent communication, presentation, and stakeholder management skills.
• Self-driven with a strong sense of ownership and accountability.

Good-to-Have :

• Knowledge of GSMA Open Gateway initiatives.
• Familiarity with CAMARA APIs and their ecosystem.
• Prior experience working with telecom networks, messaging, voice, or API-based platform.