Senior Program Manager

Overview About Ripik.AI

Ripik.ai is an Accel-backed Applied AI company building computer vision and process-optimization agents for the worlds largest industrial enterprises across steel, cement, aluminum, chemicals, pharma, and power. Our Vision AI platform acts as an automated pair of eyes on the shop floor — monitoring materials, equipment, and processes 24/7 with 95%+ accuracy, eliminating human error, and delivering measurable gains in throughput, yield, energy efficiency, and safety.

We work with marquee customers including Tata Steel, JSW, ArcelorMittal, Vedanta, Godrej & Boyce, Grasim, Holcim, and Jindal Steel, and are scaling globally across India, the Middle East,Europe, and North America. As we move into our next phase of growth, we are building the operating backbone that will take Ripik from a high-velocity scale-up to a category-defining global industrial AI company.

About The Role

We are seeking an experienced Senior Program Manager to guide our Product Delivery & Customer Success team, particularly during deployment and post-deployment phases of Ripiks products. You will be the primary point of contact for assigned developers, ensuring smooth transition from implementation to value realization.

Key Responsibilities

• Interface between Customer and Ripiks Technical Team ( Hardware / Software & Data Science Team)
• Collaborate with Software Engineering and Data Science team to drive Customer Success and Product Deployments
• Be the Scrum Master and drive cross functional Pod of Data Science, Machine Learning, Hardware , Software Engineers for rapid and flawless execution.
• Spend the day around Planning , Prioritize and Tracking the activities of the POD of Data Science, Machine Learning, Hardware , Software Engineers team
• Drive Technical Problem and Practical trouble Shooting of Engineering and Data Science Team

• B.Tech from IIT and MBA from IIM A/ B/ C/ L
• 5 plus years of work experience in Top Tier Consulting
• Excellent communication skills: written and verbal

• Ability to shape the future of manufacturing by leveraging best-in-class AI and software; we are a unique organization with niche skill set that you would also develop while working with us
• World class work culture, coaching and development
• Mentoring from highly experienced leadership from world class companies (refer to Ripik.AI website for details)
• International exposure

• https://www.youtube.com/watchv=YRuz3XxPfcE
• https://www.ripik.ai
• https://www.linkedin.com/company/ripik-ai/