Hiring For International Banking Voice/ UK Shift!

WARM GREETINGS FROM RIVERA MANPOWER SERVICES!!

Hiring for International Voice process/UK shift/Banking voice process!

NOTE-* THE BELOW REQUIREMENT IS FOR THE CANDIDATES WHO ARE CURRENTLY IN BANGALORE.* CANDIDATE SHOULD BE EXCELLENT IN COMMUNICATION.For further details contact:

Rani:7892474597

raaniriveramanpower@gmail.com

Openings available :Process name : International voice process / Blended Qualification : Graduates / Under Graduate

Salary : Min 3LPA + Max 6 Lpa+ incentives

Shift timings : Rotational shift / UK Rotational

Location : BANGALORE

Both way cab will be provided

Experience into international voice process/ International Sales /Client Servicing , candidates should be flexible to work with rotational shift , Candidates should be fluent in communication

Roles and Responsibilities:-Customer Focus

• Take ownership of each customer while empathizing and prioritizing customer needs
• Resolve conflicts and manage customer expectations
• Determine customer needs and provide appropriate solutions through relationship building

Communication Skills

• Effective verbal and written communication with both external and internal customers
• Document customer account activities thoroughly and concisely
• Engage in interactive dialogue with customers through active listening

Problem Solving Skills

• Approach problems logically and with good judgment to ensure the appropriate customer outcome
• Make appropriate decisions on behalf of the customer quickly and effectively
• Effectively prioritize work to ensure efficiency
• Conduct research as needed

Analytical Skills

• Critical thinker and ability to exercise independent judgment
• Accuracy and attention to detail
• Required to abide by all applicable regulatory and department practices and procedures

Computer Skills

• Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
• Fluency in Windows Operating Systems and Microsoft Office tools