Compensation & Benefits Lead

Primary Accountabilities:

• Monitor market trends, compensation and benefits practices, and industry benchmarks to ensure competitiveness.
• Lead and oversee the design, development, and deployment of Compensation & Benefits (C&B) frameworks, programs, and initiatives across relevant geographies and business areas.
• Review, streamline, and continuously improve C&B processes, policies, and systems to enhance effectiveness and efficiency.
• Lead the team in the analysis, design, development, implementation, and deployment of C&B programs and initiatives.
• Ensure zero-defect execution and high-quality delivery across C&B processes and programs.
• Design and drive communication and change management initiatives in collaboration with HR stakeholders and business leaders.
• Manage external vendors supporting C&B activities, including supplier and advisory/consulting relationships.
• Ensure effective vendor governance, contract and agreement management, and adherence to agreed service levels.
• Ensure timely and accurate vendor payment processing and resolution of related issues.
• Ensure all C&B programs and processes comply with applicable statutory, regulatory, and organizational requirements.
• Build and maintain strong relationships with key HR and business stakeholders to ensure alignment and effective delivery.

Secondary Accountabilities:

• Lead the team in developing C&B programs, governance frameworks, and operating mechanisms.
• Oversee and support salary audits to ensure accuracy, consistency, and compliance.
• Lead C&B support for special projects and strategic initiatives as required.
• Review, consolidate, and analyze C&B reports and management information to support decision-making.

Key Performance Indicators (KPIs):

• Market competitiveness and industry alignment of C&B programs and practices.
• Effective planning and implementation of compensation and benefits programs.
• Successful delivery of special C&B projects and strategic initiatives.
• Design and implementation of C&B programs at global, regional, and country levels, based on business requirements.
• Effective co-creation and collaboration with HR and business stakeholders in program design and implementation.
• Introduction of new C&B policies, processes, systems, and initiatives.
• Continuous process and system enhancement, automation, and integration across the C&B function.
• Effective supervision of C&B operations and periodic BAU activities.
• Quality and timeliness of C&B MIS, analytics, and reporting.
• Effective vendor and advisory partner management.
• Strong C&B compliance and governance across regional, country, and global requirements.
• Effective escalation management and stakeholder/customer experience.